Privacy policy
1. Introduction
QUIK SOLUTIONS LIMITED (“we,” “our,” “us”) operates the website https://quiksolutions.co.nz/ (the “Website”). We are committed to protecting your privacy and ensuring the security of your personal information in compliance with the New Zealand Privacy Act 2020 and other applicable laws.
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, including property maintenance and building services.
2. Information We Collect
We collect personal information to provide, improve, and personalise our services. The types of information we collect include:
- Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and business details.
- Payment Information: Billing details and payment transactions (processed securely by third-party providers).
- Technical Information: IP address, browser type, device information, and usage data through cookies and analytics.
- Communications: Any messages, inquiries, or feedback you send us via the website, email, or phone.
- Service Information: Details about the services requested, job history, and preferences.
3. How We Collect Your Information
We collect personal information through:
- Direct interactions: When you fill out forms, contact us, or request services.
- Automated technologies: Cookies, analytics, and tracking tools.
- Third-party sources: Payment providers and business partners.
4. Use of Your Information
We use your personal information to:
- Provide, manage, and improve our property maintenance and building services.
- Process payments and send invoices.
- Respond to inquiries and provide customer support.
- Communicate updates, promotions, and service-related messages.
- Ensure website security and prevent fraud.
- Comply with legal obligations.
5. Sharing Your Information
We do not sell your personal data. However, we may share it with:
- Service Providers: Contractors, subcontractors, and business partners essential for service delivery.
- Payment Processors: Secure third-party payment gateways.
- Legal Authorities: If required by law or to protect rights and property.
- Third-Party Tools: Analytics providers such as Google Analytics.
6. Data Security
We implement security measures to protect your personal data from unauthorised access, loss, or misuse. However, no transmission over the internet is entirely secure. You are responsible for maintaining the confidentiality of your account credentials.
7. Your Rights
Under the Privacy Act 2020, you have the right to:
- Access and request copies of your personal data.
- Correct any inaccurate or incomplete information.
- Request deletion of your data (subject to legal obligations).
- Withdraw consent for marketing communications.
- File complaints with the Office of the Privacy Commissioner if you believe your data is mishandled.
8. Cookies and Tracking Technologies
Our website uses cookies to improve user experience. You can control cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices, and users should review their policies.
10. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
11. Contact Us
For any privacy-related inquiries, please contact us at: QUIK SOLUTIONS LIMITED
NZBN: 9429052517686
Website: https://quiksolutions.co.nz/
Email: info@quikolutions.co.nz
