Terms and Conditions
1. Introduction
These Terms and Conditions (“Terms”) govern the use of our website (https://quiksolutions.co.nz/) and the provision of property maintenance and building services (“Services”) by QUIK SOLUTIONS LIMITED (“Company,” “we,” “us,” or “our”). By accessing our website or using our Services, you agree to these Terms. If you do not agree, please refrain from using our Services.
2. Definitions
- Customer – Any person, business, or entity engaging our services.
- Services – Includes, but is not limited to, property maintenance, building services, and contractor work.
- Agreement – The legally binding contract formed when a customer accepts our service proposal or engages with our services.
3. Services Offered
We provide property maintenance and building services, including but not limited to:
- Roofing
- Painting & Plastering
- Decks & Pergolas
- Renovations
- Air Conditioning Service
- Locks & Screens
- Carpentry
- Fencing
- Plumbing & Electrical
- Doors & Windows
- Tiling
- Pressure Cleaning
4. Service Booking & Quotes
- All service requests must be made through our website, email, or phone.
- Quotes provided are estimates and may vary depending on final site inspections.
- A booking is confirmed only upon written acceptance and any required deposit payment.
- We reserve the right to decline service requests for any reason.
5. Payment Terms
- Prices are quoted in New Zealand Dollars (NZD).
- Payment methods include bank transfers, credit/debit cards, and online payment gateways.
- Full payment is required upon job completion unless agreed otherwise.
- Late payments may incur interest charges or service suspension.
- Any disputes on invoices must be raised within 7 days of issuance.
6. Cancellation & Rescheduling
- Customers must notify us at least 24 hours before the scheduled service for cancellations or rescheduling.
- Cancellations made within 24 hours of the service may be subject to a cancellation fee.
- We reserve the right to reschedule services due to unforeseen circumstances such as weather conditions or staffing issues.
7. Customer Responsibilities
- Customers must provide safe access to the premises.
- Any pre-existing damages must be disclosed before service commencement.
- Customers must comply with local building regulations when applicable.
8. Warranty & Liability
- We warrant our work against defects for a period of [Insert Warranty Duration], subject to reasonable use and maintenance.
- We are not liable for damages due to pre-existing conditions, misuse, or external factors beyond our control.
- Our liability is limited to the cost of services provided.
- We do not accept responsibility for delays caused by factors outside our control (e.g., weather, supplier delays).
9. Intellectual Property
- The content on our website, including text, images, and logos, is the property of QUIK SOLUTIONS LIMITED and cannot be copied or used without permission.
10. Privacy & Data Protection
- We collect and use personal data in accordance with our Privacy Policy.
- Customer information will not be shared with third parties unless necessary for service delivery.
11. Dispute Resolution
- In case of disputes, we encourage amicable resolution through direct negotiation.
- If unresolved, disputes may be escalated to mediation or legal proceedings under New Zealand law.
12. Termination
- We reserve the right to terminate services if customers violate these Terms.
- Termination does not waive any outstanding payment obligations.
13. Amendments to Terms
- We may update these Terms periodically. Continued use of our services constitutes acceptance of any updates.
14. Governing Law
- These Terms are governed by the laws of New Zealand. Any legal disputes shall be resolved in the courts of New Zealand.
15. Contact Us
For any inquiries regarding these Terms, please contact us:
QUIK SOLUTIONS LIMITED
NZBN: 9429052517686
Website: https://quiksolutions.co.nz/
Email: info@quiksolutions.co.nz
